Croatia
UI/UX design for Croatian ecommerce
Asking a customer to choose a date looks trivial and is one of the easiest things to get wrong. A calendar that offers dates you cannot honour, or hides why one is unavailable, turns a simple choice into a support message. We design store interfaces for Croatian businesses remotely.
What changes about UI/UX Design in Croatia?
Date selection appears whenever delivery, collection or an appointment is part of the purchase, and the failures are consistent. Dates that cannot be fulfilled remain selectable, so the customer chooses one and finds out later. Unavailable dates are greyed out with no reason given, so somebody stares at a calendar trying to work out whether the whole week is impossible or just the morning. The default view opens on a month with nothing available in it. And the control assumes a mouse, which on a phone means fighting a grid of small targets on the step where abandoning is easiest. Doing it properly is unglamorous: only offer what you can deliver, say why something is unavailable in a few words, open on the first date that works rather than on today, and make the whole thing usable with a keyboard. The underlying rule is that the calendar should reflect the operation rather than the month.
What a UI/UX Design project includes
Three things, and they do not change by country. What changes is the section above, which is the part worth reading before anybody agrees a scope for Croatia.
- UX audit against a published checklist
- Redesign of the highest-revenue templates
- Design system and tokens, where they earn their cost
Cities we cover in Croatia
5 cities, each with its own page describing what commerce looks like there — what sells, who buys it and what makes selling there different — rather than repeating this one. All four services are delivered in every one of them, and we hold no office in any.
The rest of what we build in Croatia
Replatforming rarely arrives on its own. The interface decides whether the new store converts, and the automation decides how much manual work it leaves behind, so the other services in this market are usually the next question rather than a later one.
UI/UX Design questions from Croatia
Three questions specific to UI/UX Design in Croatia. The general ones — how we work, what it costs, who owns the code — are answered on the service page, and the ones about selling into this market generally are on the Europe page above.
Do you have an office in Croatia?
No. We are in Rajkot, India, and Croatian clients are served remotely. There is no Croatian address behind this page and there is no office you could visit. It is stated at the very top because that is precisely where a page carrying a country in its heading usually implies something that is not true.
Should unavailable dates be hidden or shown?
Shown and explained. A greyed-out date with no reason makes a customer guess whether the problem is the day, the week or the whole service, and guessing wrong sends them away. A few words saying that deliveries do not run that day answers it instantly and costs nothing but the sentence.
Where should the calendar open?
On the first date you can actually honour rather than on today. Opening on the current month when nothing in it is available makes the customer navigate before they can begin, and every extra step on a checkout screen is paid for in abandoned baskets rather than in patience.
Planning UI/UX Design work in Croatia?
Tell us what you are building and we will come back within one business day.