Greece
UI/UX design for Greek ecommerce
A share of Greek customers will telephone before ordering whatever the site does, and a design that treats that as a failure fights its own market. The number belongs where somebody looking for it expects to find it. We design store interfaces for Greek businesses remotely.
What changes about UI/UX Design in Greece?
Most ecommerce design assumes contact is a cost to be minimised, and for many businesses that is true. Where a meaningful share of customers prefer to speak to somebody, hiding the number does not remove the call — it produces a worse version of it, from somebody who has already been mildly annoyed by looking. Treating the telephone as a genuine route means putting the number in the header rather than three levels down, making it a link on a phone so it can be pressed, and stating the hours plainly enough that nobody rings into silence. It also means the call has to be able to end in an order, which is a business process question rather than a design one: the person answering needs to see what the customer is looking at. The design decision underneath is accepting that the store is one channel rather than the only one, which for a business built on relationships is a strength worth designing around rather than an inefficiency to be removed.
What a UI/UX Design project includes
Three things, and they do not change by country. What changes is the section above, which is the part worth reading before anybody agrees a scope for Greece.
- UX audit against a published checklist
- Redesign of the highest-revenue templates
- Design system and tokens, where they earn their cost
Cities we cover in Greece
7 cities, each with its own page describing what commerce looks like there — what sells, who buys it and what makes selling there different — rather than repeating this one. All four services are delivered in every one of them, and we hold no office in any.
The rest of what we build in Greece
Replatforming rarely arrives on its own. The interface decides whether the new store converts, and the automation decides how much manual work it leaves behind, so the other services in this market are usually the next question rather than a later one.
UI/UX Design questions from Greece
Three questions specific to UI/UX Design in Greece. The general ones — how we work, what it costs, who owns the code — are answered on the service page, and the ones about selling into this market generally are on the Europe page above.
Do you have an office in Greece?
No. We are in Rajkot, India, and Greek clients are served remotely. There is no Greek address behind this page and no office you could visit. It is stated at the top because that is precisely where a page naming a country usually implies something it should not.
Does showing the number reduce online orders?
It reduces neither as much as hiding it reduces calls. Customers who want to speak to somebody will find a way or leave, and the ones who were content to order online are not diverted by a number in the header they had no reason to read.
What makes the call worth taking?
Being able to end in an order. That means whoever answers can see the same catalogue the customer is looking at and place the order themselves, which is a process decision rather than a design one, and it is the part most often left unsolved when a business decides to publish its number prominently.
Planning UI/UX Design work in Greece?
Tell us what you are building and we will come back within one business day.