Tuscany · Italy
Ecommerce website development in Florence
Ecommerce development in Florence frequently has to sell a repair rather than a product. Leather and craft businesses restore what customers already own, which means taking in an item, quoting on inspection and returning it, with no stock involved at any point. We build Shopify and WooCommerce stores for Florence businesses remotely, with no local office.
What is ecommerce in Florence actually like?
A repair service runs the transaction backwards. The customer sends something in, you assess it before you can price it, they approve or decline, and the item goes back to the same person it came from. Nothing about that fits a catalogue. What it needs is a booking that generates an inbound label, a record tying the item to the customer, an assessment step producing a quotation they can accept, and an honest position on what happens if they decline. Businesses that run this through email lose items and lose track of who owns what.
What the city trades in5
Where the businesses are4
What that changes about the build
A repair booking that issues an inbound label and ties the item to its owner from the start
Quotation after inspection, with a stated outcome if the customer declines
What we build for Florence businesses
We build four things, and all four are delivered the same way wherever the client is: Shopify stores, WooCommerce stores, the interface design that decides whether either converts, and the automation that removes manual work from running them.
Shopify Development
Shopify development is the work of building a store on Shopify that does what your business needs rather than what a theme allows.
What we buildWooCommerce Development
WooCommerce development is the work of building a store on WordPress and WooCommerce, where you host the software and own the database outright.
What we buildUI/UX Design
Ecommerce UI/UX design is the work of deciding how a store looks and how customers move through it, from landing page to completed order.
What we buildAI Automation
AI automation for ecommerce means using language models and workflow tools to remove repetitive work from running a store.
What we build
What does each service run into in Florence?
Four pages, one per service, each about a different problem that Florence businesses actually bring us rather than a restatement of this one.
AI Automation in Florence
Quotation after inspection, with a stated outcome if the customer declines
Shopify Development in Florence
Craft businesses offering restoration and repair
UI/UX Design in Florence
A repair booking that issues an inbound label and ties the item to its owner from the start
WooCommerce Development in Florence
Leather and jewellery makers servicing what they sold
How does remote delivery work for a Florence business?
We have no office in Florence and no plans to open one. Work is delivered from our studio in Rajkot, through a shared board you can open at any time rather than a weekly status call. Everything agreed is written down the same day, because a decision nobody can find later is the same as one nobody made.
VAT here
A repair carried out on goods a customer already owns is a supply of services rather than of goods, and may be treated differently from a sale, which is a distinction worth settling with an accountant before repairs are offered on the site.
Where your obligations actually begin is a question for a tax adviser. We build the store to collect correctly against whatever answer you get.
- Delivery
- Remote, from Rajkot, India
- Decisions
- Written to the shared board the same day they are made
- Meetings
- Video, with the people doing the work rather than an account manager
- Reply time
- Within one business day
Which Florence sectors do we build for?
The Florence economy produces most of the businesses below, and their requirements we have met before. A sector missing from this list is a scoping conversation, not a refusal.
Craft businesses offering restoration and repair
Leather and jewellery makers servicing what they sold
Retailers offering aftercare on existing goods
Florence questions we are asked
Five questions specific to working with us from Florence, including the one every remote agency should answer first and most do not: whether we are actually there.
Do you have an office in Florence?
No. The studio is in Rajkot, India, and Florence clients work with us remotely. We hold no Italian address and this page does not imply one. If a supplier who can attend your workshop matters, that is a fair requirement and we are honest that we do not meet it.
How does a repair booking work?
The customer describes the item, books the service and receives an inbound label. The item arrives already linked to a record rather than as an anonymous parcel, which is the failure that makes repair businesses lose things. Assessment and quotation follow once it is physically in front of somebody.
What if the customer declines the quote?
That needs a stated answer before they send the item, not after. Return at their cost, return at yours, or hold for a period are all workable; leaving it unsaid produces an argument at exactly the moment the customer is already disappointed. Publishing the policy costs nothing.
Can we sell repairs alongside products?
Yes, and they belong on the same site because the customer is usually the same person. What they cannot share is the fulfilment model, since one ships out and the other comes in first. Treating a repair as a product with a long lead time is where these systems break.
Is photography useful for repairs?
Very. Photographs at intake protect both sides on condition, photographs with the quotation explain what you propose to do, and photographs at completion sell the next repair better than any marketing. They also settle disputes about damage that would otherwise be one recollection against another.
Get in touch
Building or replatforming a store in Florence?
Tell us what you are building and we will come back within one business day.
- Invoiced in
- EUR
- Office in Florence
- None
- Reply time
- Within one business day